Property and Asset Management

ESPEE Services INC implements and carefully monitors meaningful cost controls for our hospitality clients. Payroll is analyzed weekly, energy costs are continually reevaluated, preventive maintenance programs are established, and an extensive standard operating procedure's manual is utilized.

  • Formally reviews operations regularly
  • Promotes property cleanliness and safety measures
  • Weekly payroll analysis
  • Staff service audits and training
  • Energy cost controls
  • Formal operations manuals
  • Successful new construction of franchised hotels
  • Consulting
  • Successfully completed several franchise conversions
  • Receivership responsibilities

Sales and Marketing

Skillful positioning is the key to enjoying an enhanced sales effort in the hotel and hospitality industry. ESPEE Services INC implements a strategic plan to show measurable growth of new and repeat business and public awareness. Employees at all levels are motivated to assist in the marketing efforts and are trained to realize that they are part of the property's sales team.

  • Proven sales & marketing plans
  • Rate and yield management
  • Thorough competitive analysis
  • Procedures to track sales force productivity and profitability
  • Tools to prospect for new business
  • Website and internet marketing
  • Brand Management
  • Sales reporting and analysis
  • Successfully completed several franchise conversions

Facilities Management

ESPEE Services INC trains maintenance personnel to maintain equipment, furnishings, building and grounds reducing non-budgeted expenditures or unexpected repairs. The maintenance teams are directly involved in competitive bidding and the capital planning process.

  • In-room and public area preventive maintenance programs
  • On-going staff training and development
  • Structured safety & security programs
  • Project and capital improvement plan management

Accounting and Financial

ESPEE Services INC can provide centralized accounting services for our clients, resulting in lower administrative costs while achieving better financial control over the property.

  • Accurate and timely reporting of financial information
  • Closely monitors daily accounting reports
  • Supervise payroll processing
  • Information technology management and security
  • Prepare monthly bank reconciliations
  • File sales and use tax returns
  • Accounts payable management
  • Receivables management
  • Vendor management

Human Resources

Keeping this department "human" our hands-on approach enhances profitability and makes the most of the workforce. ESPEE Services INC provides pervasive human resources management services such as:

  • Policy development, implementation and enforcement
  • Competitive benefits package development, purchasing and administration
  • Personnel law compliance administration (i.e. ADA, OSHA, COBRA)
  • Unemployment cost control
  • Over 450 employees managed with 3 labor union contracts
  • Labor and employee relations
  • Risk management
  • Property & liability insurance administration
  • Training & staff development

Recruitment

ESPEE Services INC takes pride in its ability to recruit and retain the most competent managers for any property by completing initial candidate identification and screenings.

  • Formalized internship programs with local colleges and universities
  • Attendance at university and trade school job fairs
  • Comprehensive interview summaries on all candidates
  • Inter-property train-to-transfer program
  • Consistent recruitment of management personnel
  • Candidate screening and selection
  • Onboarding and orientation programs
  • Ongoing talent development
  • Retention strategies